Question 1

How do I update my profile?

Accepted Answer

Open Profile from the menu. You can edit your name, nickname, date of birth, bio, avatar, and background image. Save your changes when you are done.

Question 2

How do I change my password?

Accepted Answer

Go to Profile, choose Edit, then select Change password. Enter your current password, your new password, and confirm it before saving.

Question 3

How do I sign out?

Accepted Answer

Open Profile and use the Sign out button. This clears your local session and takes you back to the sign-in screen.

Question 4

How do I delete my account?

Accepted Answer

Contact support with the email connected to your Everdance account. We will guide you through the deletion request according to our privacy policy.

Question 5

How do I view my plan?

Accepted Answer

Open My Plan from the main navigation. Your current workout, daily lesson list, streak, progress, and recommendations are all shown there.

Question 6

Why are some lessons locked?

Accepted Answer

Everdance plans are designed one step at a time. Future lessons unlock as you complete your current workout, helping you build consistency without overdoing it.

Question 7

What happens after I finish today’s workout?

Accepted Answer

You will see a completion message, your progress is saved, and the next workout becomes available according to your plan schedule.

Question 8

Can I replay completed workouts?

Accepted Answer

Yes. Completed workouts remain available so you can revisit a class, practice a move, or repeat a favorite session.

Question 9

How do I cancel my subscription?

Accepted Answer

Open Billing from the Dashboard and choose Manage plan. Your access continues until the end of the current billing period unless your plan states otherwise.

Question 10

How do I update my payment method?

Accepted Answer

Go to Billing or the payment area connected to your account. From there you can add or update your card or supported payment method.

Question 11

When does my subscription renew?

Accepted Answer

Your subscription renews automatically at the end of each billing period. Renewal details are available in Billing.

Question 12

Why do I see a paywall?

Accepted Answer

The paywall appears when the app cannot confirm an active subscription or eligible access role. Sign in again or contact support if you believe this is a mistake.

Question 13

Where do I find live classes?

Accepted Answer

Open Dashboard, then Live. You will see upcoming sessions, duration, instructor, and whether a class is live now or scheduled.

Question 14

What does “Live now” mean?

Accepted Answer

It means the session is currently active. Use Join session to enter while the class is running.

Question 15

Can I set reminders for upcoming live sessions?

Accepted Answer

Scheduled sessions show an Add reminder action so you can plan your workout window ahead of time.

Question 16

What are Programs?

Accepted Answer

Programs are focused one-off workout paths, such as Chair Tabata, Start & Stick Challenge, or mini-stretch sessions.

Question 17

Are Programs included in my plan?

Accepted Answer

Some content may be recommended with your plan, while premium one-off programs can be purchased separately from Programs or Dashboard Library.

Question 18

Where do purchased programs appear?

Accepted Answer

Purchased programs can be opened from Programs and Dashboard Library. If a program is already purchased, its action changes to Start.

Question 19

How do I contact support?

Accepted Answer

Use the contact form on this page and include the email connected to your account. Our team will follow up as soon as possible.

Question 20

Where can I find the terms of service?

Accepted Answer

Terms of service and privacy policy are linked in the app footer and from account, sign-up, and paywall screens.

Question 21

Is Everdance joint-friendly?

Accepted Answer

Yes. Everdance focuses on joyful, low-impact movement with chair-based options that are friendly to knees, hips, back, and busy real-life schedules.

Answers for your Everdance journey

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